Atlanta Business Leaders: Tired Of IT Support That Waits For Things To Break?
UniVirtual Solutions eliminates problems before they start and defends your business against cyber threats, with a Georgia team that has been doing it since 2009
Book Your Free Cyber Assessment
About an hour, a written roadmap of our findings, and no obligation to sign anything.
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Emergency security response
Veteran-owned MSSP
Certified engineers, no tier one
Watch: 49 Seconds
See How UniVirtual Solutions Supports Atlanta Businesses
A certified engineer answers your call, critical issues are addressed immediately, and your systems are monitored around the clock. It all starts with a free cyber assessment.
Quick Answers
IT Support And Cybersecurity Atlanta: Quick Answers
What does UniVirtual Solutions do for Atlanta businesses?
UniVirtual Solutions is a veteran-owned managed IT and cybersecurity company based in Atlanta, providing IT support, threat detection and response, backup, compliance and infrastructure to businesses across Georgia since 2009. Every service is delivered in-house by the same certified engineers.
Who answers when we call for IT support?
A certified engineer who can resolve the issue, never a tier-one queue. Each UniVirtual Solutions client has a specific certified engineer and a named backup who learn your systems, your deadlines and your people.
What response times are written into the agreement?
Security emergencies get a response within thirty minutes, day or night, critical issues are addressed immediately and standard requests are handled within four business hours. Every agreement also includes quarterly business reviews and the Make It Right guarantee.
How do we get started with a new IT provider?
Start with a 15-minute call about what is going wrong, followed by a free security assessment of your posture, systems and exposure. You receive a written roadmap with priorities, costs and dates, and it is yours whether or not you hire UniVirtual Solutions.
Still have a question? Call 678-374-4352 and a certified engineer answers.
Book Your Free Cyber AssessmentWHERE WE WORK
Certified Engineers Across Georgia
Metro Atlanta and the rest of the state, from the same in-house team.
UniVirtual Solutions provides IT support Atlanta businesses rely on. We are a veteran-owned managed IT and cybersecurity company based in Atlanta, Georgia, working with businesses across metro Atlanta and the state since 2009. Emergency security incidents get a response in 30 minutes or less, from certified engineers rather than a tier-one queue.
Thinking about changing IT companies? See how switching IT providers works with UVS.
7 Ways To Reduce IT Risk
The seven gaps we find most often in law firms, distributors and manufacturers, and what it costs to close each one.
We Specialize In Three Industries, And We Go Deep In Each
We provide IT support across Georgia with three industries at the center of our work. Because of that focus, we already know the applications you run, the regulators who ask the questions, and what each hour of downtime costs you. That is what separates a provider who learns your business from one who already knows it.
Law Firms
Privilege and chain of custody, cyber insurance controls, bar obligations, and uptime that has to survive a filing deadline.
Distribution & Logistics
Keeping EDI feeds and the ERP online, scanners and handhelds connected across the warehouse, and every shipping deadline met.
Manufacturing
Legacy production equipment that now shares a network with office systems, where a single ransomware infection can halt output, not just a server.
Everything Is Delivered In-House By The Same Certified Engineers
Security, day-to-day IT support, continuity, compliance and infrastructure. One team answers for all of it, and every engineer on your account is a UVS employee.
For new offices and build-outs, our dedicated low voltage team plans and installs the cabling, cameras, access control and Wi-Fi. See our low voltage services.
Cybersecurity & MDR
Day-and-night threat detection and response alongside dark web monitoring, email security and endpoint protection, all working to an incident response plan you can hold us to.
Managed IT Services
Your everyday IT support, handled. One named engineer who knows your systems looks after monitoring, patches, help desk calls and Microsoft 365.
Backup & Disaster Recovery
Copies kept off site that nobody can alter, held for 12 months and test-restored once a quarter, giving you proof of recovery ahead of a real incident.
Compliance & Cyber Insurance
HIPAA, GLBA, PCI-DSS, SOC 2 and state privacy law mapped to your controls, with a live compliance score and audit-ready evidence.
AI Security & Governance
AI inherits every permission mistake in your environment. We review and tighten access that is too broad, and only then do AI tools go live.
Penetration Testing
A real test of whether your defenses hold, run the way an attacker would, with the documented report underwriters increasingly ask to see.
Server & Infrastructure
Complete protection and management for your servers, matching the controls on your workstations, with off-site replication and quarterly validation.
Co-Managed IT
You have IT staff. We back them with security operations, cover outside business hours and specialists they can escalate to, so the whole load stops resting on your own team.
Business Phone Systems
Cloud phones that ring wherever your staff work, with numbers moved over and supported by the engineers already looking after your network and security.
When Something Happens, Here Is Exactly What We Do
Most IT support providers describe their security. We write ours down, step by step, with times attached. It is the reason law firms move to us, and the reason their carriers accept us.
Affected devices isolated, malicious processes stopped, suspicious traffic blocked, compromised accounts disabled.
Scope assessed, access removed, vulnerabilities patched, credentials reset, your team briefed by a named engineer.
Insurer and legal counsel notified with our help, a forensic timeline opened, and systems restored from tested backups.
Full review at your next business review, controls hardened, policy updated so it does not happen twice.
AI Inherits Every Permission Mistake In Your Environment
Switch on Copilot in a firm where a folder was over-shared three years ago, and it will find that folder on day one. We audit and fix what is exposed before anything is turned on, then govern what your people are already using.
Readiness assessment: we review who can open what in SharePoint, OneDrive and Teams.
Managed governance: Copilot and Claude deployed with DLP guardrails.
Fraud defense: deepfake and wire-fraud simulation against your staff.
Four Reasons Regulated Businesses Leave Their Last Provider For Us
Every claim below has its proof underneath it. Ask any IT support provider you are considering to do the same.
Security is the practice, not the upsell
We are an MSSP first. The full stack sits inside the agreement rather than being sold back to you when something goes wrong.
Saber Secure runs on every account
We secure AI before you adopt it
Almost nobody in this market audits what Copilot will be able to read on day one. We do that first, then govern what your people already use.
AI Readiness Assessment and report
A named engineer, never a queue
A specific certified engineer and a named backup who learn your systems, your deadlines and your people. There is no tier one here.
Certified engineers only
We put the guarantee in writing
In every agreement: a thirty-minute reply to security emergencies, business reviews each quarter, and our Make It Right guarantee.
The Make It Right guarantee
What Clients Actually Say
“Absolutely great performance, responsive and fast. I highly recommend UniVirtual!”
James Stone
Attorney, Stone Law Group
“They usually can fix an issue within an hour and certainly same day.”
Matt Stoddard
Owner and Lawyer, The Stoddard Firm
“Saved me about $50-$60k per year on phone and internet charges.”
Matt Jardina
Partner, JJJardina.com
“We maintain four locations. They take care of most items remotely, but will still make a trip on short notice.”
Tammy Perkins
CFO, Butler Prather
“We simply called the Help Desk and were greeted by a trained, knowledgeable and friendly representative, not an automated attendant.”
Lizzie Clark
Office Manager, Clark, Smith, Sizemore
“I highly recommend them for anyone looking for fast, reliable service.”
Crisi McCain
CFO, Southern Readymix
Three Steps, And The Output Is Yours Either Way
A 15-minute call
We ask what is actually going wrong. No pitch, no obligation, no discovery questionnaire.
A real security assessment
We examine your posture, your systems and your exposure, and tell you honestly what we find.
Your roadmap
A plan with priorities, costs and dates, which is yours whether or not you hire us.
Questions We Get Asked
These are the questions buyers raise most often before changing providers. Anything missing can go to the number at the top of the page, where an engineer will pick it up. We have been a cybersecurity company in Atlanta since 2009, under the same ownership the whole time.
What does “no tier one” actually mean in practice?
The person who answers is a certified engineer who can resolve the issue, and it is the engineer assigned to your business. No script, no triage layer, and no transfer to somebody more senior.
We already have an IT person. Can you work alongside them?
Yes. Co-Managed IT exists for exactly that. Your internal person keeps ownership; we add monitoring around the clock, a security operation and specialist depth they should not have to carry alone.
Will you help us satisfy our cyber insurance requirements?
Yes. We map your controls to what your carrier is asking for and give you the evidence to answer the questionnaire accurately rather than optimistically.
Is it safe for us to turn on Microsoft Copilot?
Only after your permissions have been audited. Copilot sees everything the signed-in user can open, so files over-shared long ago turn up in its answers from the first day. Our AI Readiness Assessment locates and corrects that exposure before rollout.
How quickly do you respond to a security incident?
A security emergency: 30 minutes. A critical issue: addressed immediately. We start isolating the threat right away.
Choosing IT Support Atlanta Businesses Can Trust
IT support firms tend to market cybersecurity with identical language, which is why the contract matters more than the pitch. Three clauses are worth checking: how fast a security event is guaranteed a response, which person takes an overnight call, and whether security tools are covered by the agreement or billed back to you later.
Then ask for evidence. A backup schedule is not proof; a restore that has actually been tested is. Ask which recognized standard the provider’s controls follow, too. UVS holds its own controls and every client environment to NIST CSF, CISA guidance and CIS v8, each where it applies, and keeps the paperwork to show it.
Every one of those questions applies to us as a cybersecurity company in Atlanta, and clients who switch to UVS usually leave a provider whose paperwork was in order but whose engineers were hard to reach. A cybersecurity company should be able to show you its own controls, not just sell you yours.
Find Out What Your Current Provider Is Not Telling You
A free cyber assessment takes about an hour and gives you a clear picture of where you actually stand. No obligation, and the report is yours either way. Choosing a cybersecurity company is a decision you make once and live with for years.