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What is Co-Managed IT Services? 

Co-managed I.T., also called Co-MITs, is a customized set of ongoing I.T. services, support and tools we offer to companies with I.T. departments to help “co-manage” all aspects of I.T. support. Not only does this save your organization money (usually between X% and Y%), but it also enables your I.T. team to be more effective and efficient, giving you greater peace of mind, better I.T. support and protections against downtime, cybercrime, ransomware and I.T.-related compliance violations.

It is NOT

… about taking over your I.T. leader’s job or replacing your entire I.T. department.

It is NOT

… a one-off project-based relationship where an I.T. company would limit their support to an “event” and then leave your team behind to try and support I.T.

It’s also NOT

… just monitoring your network for alarms and problems, which still leaves your I.T. department to scramble and fix the problems.

Here are just a few of the reasons why growing companies are moving to a co-managed I.T. approach:

Reduced IT Problems

A significant reduction in I.T.-related problems, faster support and greater productivity for everyone. We don’t replace your I.T. staff; we make them BETTER by filling in the support gaps, giving them professional-grade tools, and training and assisting them where they need help. That means your entire office sees a significant reduction in I.T. issues, making everyone more productive.

Reduced Head Count

You don’t have to add to your head count. Finding, hiring and retaining TOP talent is brutally difficult and expensive. With co-managed I.T., you don’t have the cost, overhead or difficulty in staffing a large I.T. team. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because we have to relocate with our spouse or we’ve found a better job. You can flex the support you need as your company’s needs change.

Instant Access to Expertise

Your I.T. team gets instant access to the same powerful I.T. automation and management tools we use to make them more efficient. These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your I.T. department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed I.T. program.

Instant Access to IT 9-1-1

You have instant access to “9-1-1” on-site I.T. support. In the unexpected event your I.T. leader was unable to perform their job OR if a disaster were to strike, we could instantly step up to provide support and prevent the wheels from falling off.

Don’t Do IT On Your Own

You get a TEAM of smart, experienced I.T. pros. No one I.T. person can know it all. Because you’re a co-managed I.T. client, your I.T. lead will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before and to help decide what technologies are most appropriate for you (without having to do the work of investigating them ALL).

Instant Stress-Free IT

You’ll stop worrying (or worry less!) about falling victim to ransomware, a cyber-attack, outage or data-erasing event. We can assist your I.T. leader in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data. Critical proactive maintenance will actually get done!

Workshops and Training

We provide your I.T. leader and team free workshops and training. We offer workshops and webinars for our co-managed I.T. clients so they’re more informed on critical topics such as cyber security, disaster recovery, compliance regulations, best practices and more.

Flexible

NO LONG-TERM CONTRACTS. We’re a flexible workforce you can expand and contract as needed.

Stress-Free IT© Promise

Technology has become a critical part of your business and having the peace of mind that you are partnered with a tech company that is innovative, reliable and responsive is critical to the success of your business. At UniVirtual Solutions, we are determined to be the technology partner that you can trust to always do the right thing. This is why we created our “Stress-Free IT” promise.

Our promise is simple, we stand behind our services. Also, our managed IT services plans come loaded with added features and benefits. We also provide our customers with our distributor discounts. This means you are guaranteed the best IT helpdesk and support available by a company that places the success of your business “first”.

Zero headaches. 99% Uptime. 24/7 Support.

Let’s get started!

 Click below to learn how we can take your technology to the next level! 

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