Service Areas

IT Services Georgia: Where We Offer Support

UniVirtual Solutions is based in Atlanta and provides IT services Georgia businesses rely on, statewide. Remote response runs inside our published service levels, and an engineer attends on site when a problem genuinely needs hands on it.

Head office

3343 Peachtree Rd NE, Ste 145-877
Atlanta, GA 30326

678-374-4352
24/7 Emergencies: 678-374-4352, option 1

Metro Atlanta

The Cities We Cover Most Often

South Metro

The Cities We Cover South Of Atlanta

Across Georgia

Beyond The Metro

We already support clients in these markets, and we travel for the work that needs someone in the building.

Florida

We Also Support Florida Businesses

UniVirtual Solutions has supported Florida clients alongside our Georgia base for years. Remote response runs on the same service levels, and an engineer travels for the work that has to be done on site. Tampa, Orlando and Fort Myers each have their own page below.

Tampa, Florida
Both shores of Tampa Bay, Hillsborough and Pinellas, with clients from Westshore out to Brandon and Riverview.

Orlando, Florida
Central Florida businesses across Orange, Seminole and Osceola counties, from Downtown Orlando to the Lake Mary corridor.

Fort Myers, Florida
Lee County and the wider southwest coast, including Cape Coral, Estero, Bonita Springs and Naples.

What We Do

The Same IT Services Georgia-Wide, In Every Market We Cover

Wherever you are in the state, IT services Georgia clients receive come from the same certified engineers and the same security operation. Nothing is handed to a subcontractor.

Cybersecurity and MDR

Managed detection and response running around the clock, so an intrusion is caught while it is still one machine.

Managed IT Services

Your whole environment monitored, patched and supported, with response times written into the agreement.

Backup and Disaster Recovery

Backups that are restored and tested on a schedule, so recovery is proven before you ever need it.

Compliance and Cyber Insurance

Evidence mapped to CIS v8 and to your insurer’s questionnaire, ready before an auditor asks for it.

AI Security and Governance

Guardrails for Copilot and the other AI tools your staff already use, so company data stays inside the business.

Penetration Testing

An attacker’s view of your network, delivered as a ranked list of what to fix and in what order.

Server and Infrastructure

Servers, switches and firewalls specified, installed and maintained to carry the load you actually run.

Co-Managed IT

Extra depth alongside your in-house team, covering the nights, the projects and the specialist work.

Business Phone Systems

3CX phone systems with Yealink handsets, quoted, installed and supported by the same engineers.

What To Look For

IT Services Georgia: How To Choose

Every proposal for IT services Georgia companies receive promises responsiveness, so compare the parts that get signed. Ask how many minutes a security emergency waits for a response, who picks up the security line overnight, and whether the security stack sits inside the monthly fee or returns later as an add-on.

Wherever you are in Georgia, ask the same two questions: has a backup actually been restored and checked, and which standard do the security controls follow? From Augusta to Columbus, that second answer stays NIST CSF, CISA guidance and CIS v8, each where it applies.

Clients from Macon to Savannah hold us to those same answers on the IT services Georgia teams depend on, and most came to us after a provider met the contract on paper but rarely showed up.

UniVirtual Solutions has delivered IT services Georgia businesses rely on since 2009, from a base in the Atlanta metro. The map above is not a marketing radius. Every city listed is somewhere we already answer tickets, and the list grows the same way it always has, one client telling another.

Most of what we do reaches you in seconds rather than in a truck. Because the help desk starts every ticket remotely, a security emergency still gets a reply within thirty minutes, critical issues get attention within a business hour and everyday requests within four business hours, whether your office sits inside the Perimeter or hours outside it. Remote-first also means a business in Macon or Savannah gets the same engineer, the same escalation path and the same monitoring as a business two exits from our office.

What changes between cities is context, not capability. A law firm in Decatur worries about client confidentiality and court deadlines. A distributor in Kennesaw worries about scanners staying on the wireless through a shift change. A manufacturer outside Columbus worries about the plant floor network and the ERP that runs on it. Those three worlds are the only three we claim to know well, and we know them in every city on this page.

If your city is not on the list, that does not mean we cannot help: we provide IT services Georgia-wide. It usually means we have not been asked yet. Call 678-374-4352 and we will tell you plainly whether we are the right fit, including when we are not.

IT Services Georgia: Questions We Get

Statewide coverage takes in metro Atlanta as well as Macon, Columbus, Augusta and Savannah. The city pages linked above list where we already have clients.

Yes. Thirty minutes for a security emergency through 678-374-4352 option 1, one business hour for critical issues and four business hours for standard requests, measured on remote response, so they do not change with distance from our office.

Usually, yes. The list reflects where we already work, not a hard boundary. Call 678-374-4352 and ask.

Yes. Support follows the person and their device rather than the building they happen to be in that day.

Yes. Across the state, our IT and security specialty is manufacturing, law, and distribution and logistics, and our engineers’ tools and playbooks are built around those three.

Ready When You Are

Not Sure We Cover You? Ask.

If your business needs IT services Georgia-wide, the answer is almost certainly yes. Call and an engineer will tell you straight away what coverage looks like where you are.