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Managed IT Services

UniVirtual Solutions - Managed IT
UniVirtual Solutions – Managed IT

Managed IT Services

  Vital parts of your business require management, including IT.
There’s a reason your company has a CEO, operation managers and others overseeing departments. Now imagine if those leaders at the top were ineffective. The results would be unresponsive and unproductive staff, followed shortly by catastrophic failure of the business.
  IT is not only a critical piece of your business, arguably it may be the most critical.
Mismanaged IT affects every staff member from the bottom to the top, and inevitably leads to inefficient operations and missed business opportunities.

IT Designed to Strengthen Your Business

Proactive Monitoring

Utilizing the latest monitoring tools, we keep a close eye on your network to make sure things always run smoothly. By proactively addressing any concerns, before they affect the network, frustration and downtime become a thing of the past. On the off chance a problem does arise, you’re protected with unlimited support. Fact is, we’re incentivized to maintain a continually healthy network for you.
By operating on a flat-fee basis, we’re accountable for ensuring every facet of your office’s IT runs seamlessly.

Unlimited Support

You read that right. Whether it’s by phone, on-site or remotely, we back up every managed plan with unlimited IT help for all covered services. This is probably a perfect opportunity to also mention that we don’t outsource any support. An actual UVS support specialist, from our 100% Atlanta-based help desk, will personally attend to your questions or concerns. You’ll never be talked down to, or overloaded with useless technial jargon. Our laser-focus on superior service means fast and friendly, guaranteed, response times… every time.

Cyber Protection Included

No matter the size of your business, you need cyber-security protection you can trust. That’s why the unparalleled protection of Saber Secure® is included with every managed plan. We engineered Saber Secure® to be a game -changer in cyber-security. Utilizing our exclusive Saber® Shield hardware, it’s is the only cyber safeguard that protects your critical data from the inside out.

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Stress-Free IT© Promise

Your managed plan comes loaded with added features and benefits that affirm our promise of truly Stress-Free IT©. A great example of this is vendor management service. We handle all the details when it comes IT asset documentation. Software licenses, warranties, and detailed hardware lists on each workstation are all on us. We couple this with uniformity oversight which ensures that every device has the latest updates, patches and firmware installed and is running trouble-free. We do our job, so you can focus on yours.
Zero headaches. 99% Uptime. 24/7 Support.

TECHNOLOGY UPGRADES

Smart entrepreneurs and managers understand the need for small business tech upgrades. Making the right choices now will save you time and money later. As an authorized reseller, we pass our savings on to you. You’ll have access to the same name-brand products found at major retailers, but at a fraction of the cost. Falling behind the curve with outdated software and hardware can put your company at a huge competitive disadvantage.

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OFFICE CABLING & RELOCATION

New Construction? Office Relocation?
Rack Cleanup?

Data cabling is so much more than just running wires through your walls. Our certified fiber-optic specialists are experts in dynamic cabling and office migration. Proper cabling can be the difference between a thriving, efficient business and a slow, frustrating one. Cabling is your office’s backbone. Your internet, email, telephones, printers, workstations and servers all depend on reliable and proper cables.
Electricians run electricity, we wire technology.

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INFRASTRUCTURE MANAGEMENT

At UniVirtual Solutions, we understand that each environment is unique. When we assess your infrastructure, we look for security vulnerabilities, suggest improvements, and commend you for what’s already working well! Our goal is to maximize your efficeincy by streamlinging processes and protocols. At the end of the day, we’re looking to save you time, money and energy. Our experts are specialized in a variety of infrastructure optimization strategies including virtualization, networking, hyperconvergence, and storage.

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SCALABLE NETWORK STORAGE

UniVirtual’s storage solutions are always customized to fit your business. Whether cloud based or on-site, we ensure your data is handled with care by guarding it against corruption. We also verify it’s secure from breaches, and keep it organized so it’s always fast and reliable when accessed. From database migrations, upgrades and design to capacity planning, installations and disaster recovery. UniVirtual Solutions always sets the benchmark when it comes to customer service, technical expertise, and value.