Managed Server

Server And Infrastructure Management Atlanta, GA

Complete protection and server management, matching the controls applied to your workstations, with off-site backup replication and quarterly testing that confirms recovery actually works.

Server and infrastructure management: an engineer working inside a server rack

UniVirtual Solutions manages servers and infrastructure for law firms, distributors and manufacturers in Atlanta and across Georgia, applying the same controls to servers that protect the workstations around them, with off-site backup replication and quarterly restore testing.

The Problem

The Server Is Where A Small Incident Becomes A Large One

A compromised laptop is an inconvenience. A compromised server is an outage, and frequently a disclosure. It holds the file shares, the line-of-business database, the authentication that everything else depends on, and it is usually the one machine that cannot simply be reimaged and handed back.

Despite that, servers are routinely protected less thoroughly than the desks around them. They get patched on a slower cycle because the reboot is disruptive. They run software that a vendor certified years ago and has not revisited since. They accumulate administrative accounts belonging to people who left. The result is that the most consequential machine in the building is often the least current.

Server management done properly means applying the same standard you apply everywhere else, and accepting that maintenance windows are the price of not having an unplanned one.

OPERATIONS

How Your Servers Are Looked After

Continuous rather than periodic. The point of infrastructure management is that problems are found while they are still small enough to be boring.

Monitor

Health and performance monitored around the clock, with resource utilization tracked across processor, memory and storage, and alerting on critical services.

Maintain

Operating system patch management on a scheduled cycle, with preventative maintenance planned into windows that suit your operation rather than ours.

Protect

SOC-monitored detection and response, advanced anti-ransomware, full disk encryption where applicable, application whitelisting, ring fencing and SIEM security event logging.

Prove

Encrypted bare-metal local backup with off-site replication, and quarterly recovery validation so the restore is a known quantity.

What You Get

What Is Included

Server management is priced per server, so you cover the machines that matter without paying for those that do not.

  • 24/7 SOC-monitored detection and response on the server itself, not only the endpoints around it
  • Advanced anti-ransomware protection and full disk encryption where applicable
  • Application whitelisting and ring fencing so unapproved processes cannot execute
  • SIEM security event logging, giving you a record when a question is asked later
  • 24/7 health and performance monitoring with critical service alerting
  • Resource utilization tracking across processor, memory and storage, so capacity problems are predicted rather than discovered
  • Operating system patch management and scheduled preventative maintenance
  • Encrypted bare-metal local backup with off-site replication
  • Quarterly recovery validation testing
  • Written response commitments, thirty minutes for a security emergency at any hour and one business hour for a critical issue, so escalation is unambiguous
Server deployment and migration project work
Scope, Stated Plainly

What This Covers And What Is Quoted Separately

Server and infrastructure management covers the monitoring, maintenance and support of your existing server systems. That is deliberately specific.

New server deployments, migrations, major version upgrades and hardware replacement are quoted separately as projects, because they are projects. Rolling them into a monthly fee would either inflate what you pay every month or leave the scope vague enough to argue about later, and we would rather do neither.

In Your Industry

What This Means Where You Work

Law Firms

Document and case management servers hold the material that defines the firm. They need the same protection as the endpoints, and usually receive less.

Distribution & Logistics

An ERP server outage stops picking, shipping and invoicing simultaneously, so recovery objectives are measured against a shift rather than a day.

Manufacturing

Plant systems often run on servers that cannot be patched on a normal cycle. Segmentation and monitoring substitute for patching where patching is not an option.

Why It Is Different Here

The Same Standard Applied To Every Machine

The most common gap we find on taking over an environment is inconsistency: endpoints well protected, servers running an older agent, and a hypervisor that nobody has logged into for two years. Attackers look for exactly that inconsistency.

Our server management applies one standard across the estate and reports on it, so the question of whether the server is as well protected as the laptops has a documented answer rather than an assumption.

Common Questions

Questions We Get Asked

What IT managers and owners ask us most about server management, from patch windows to bare-metal restores. Not covered here? Call 678-374-4352 to put it to an engineer.

No. Server management is priced per server and added to your agreement, so you cover the machines that matter rather than paying a blanket fee.

Yes. The controls and monitoring apply whether the server is physical, virtual or running in a cloud environment.

We see this constantly, particularly on plant floors. An unpatchable server gets its own network segment, an approved-application list and tighter monitoring, and the risk left over is written down plainly instead of ignored.

No, and we say so plainly. New deployments, migrations, major upgrades and hardware replacement are quoted as projects so the scope is clear on both sides.

Maintenance is scheduled into windows agreed with you. For multi-shift operations that usually means overnight or weekend work, which is planned rather than improvised.

Fewer than they are running. A common finding on taking over an environment is that two or three servers are doing work a single modern host could handle, and that one of them exists only because nobody was certain what would break if it were switched off. We map dependencies before recommending consolidation, so the decision is informed rather than brave.

Encrypted bare-metal backup with off-site replication means we can rebuild onto different hardware rather than waiting for an identical replacement. Quarterly recovery validation is what makes that a plan rather than a hope, because bare-metal restores are exactly the kind of thing that works in theory and fails in practice when nobody has tried it.

Areas We Serve

Certified Engineers Across Georgia

Servers in law offices, plants and warehouses across metro Atlanta and Georgia, including Macon, Columbus, Augusta and Savannah, and in Tampa, Orlando and Fort Myers, are managed remotely within our published service levels. When a host fails or a rack needs work, an engineer comes to the server room.

What To Look For

What To Look For In Server And Infrastructure Management

Server and infrastructure management sounds identical from one provider to the next until you ask which protections they will put in a contract. Ask whether servers get the same protection as the workstations around them, including SOC-monitored detection and response on the server itself.

Ask how patching is scheduled and who decides the maintenance window. Ask to see the quarterly recovery validation, since a server backup proves its worth only after a test restore has brought it back. Good server management also tracks processor, memory and storage, so capacity problems are predicted rather than discovered. Every server we manage is built against NIST CSF, CISA guidance and CIS v8, where each applies.

That is the standard we hold ourselves to for server and infrastructure management in Atlanta: one standard across every machine, reported on, so whether the server is as well protected as the laptops has a documented answer. Good server and infrastructure management means capacity problems get caught a quarter early.

Ready When You Are

Find Out How Your Servers Are Actually Protected

A free assessment includes an honest look at your server estate, its patch position and whether the backups would restore. Server and infrastructure management is quiet work that only gets noticed when it stops.