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What to Expect from Managed IT Services

What Should I Expect From My Managed IT Services Provider?

Whether you have technical experience or not, as a business owner and/or manager, you might find it challenging to compare different managed IT services and how they can benefit your business. The technical jargon and concepts can be daunting, which is why we would like to detail some of the major aspects of Managed IT Services and how they could positively affect your business.

What are Managed IT Services?

Managed IT services are the effective management of a business’s IT by a third party, often referred to as a Managed Services Provider (MSP). Managed IT Services provide proactive solutions to prevent security breaches and downtime in your business’ systems.

To ensure you select the right Managed IT Services for your business, you might want to consider the following:

24-Hour Network Monitoring

Opt for an MSP who utilizes 24/7 network monitoring and support. This will allow the provider to be notified immediately of any issues within your network as soon as they occur (memory issues, usage, connectivity problems, backup alerts, etc.). Then, support technicians are available to assist with resolving the issue in a timely fashion.

It could cost your company a considerable amount of money if it experiences downtime. The last thing you want is to lose a customer due to an IT incident, especially one that could’ve been prevented. 24/7 network monitoring aids the rapid resolution of any issues that arise within a network.

Cloud Computing Services

Cloud computing means your MSP hosts a server or application for your business in a secure, off-site data center. This allows you to access your business’ data and desktop features from anywhere, at any time. Consider utilizing cloud computing if you want to save a significant amount of money and boost your technology performance and productivity levels. You are already utilizing cloud computer everyday but understanding the benefits and what’s available can be the difference of saving money and protecting your business from cyber threats to much more.

Cyber Protection

All businesses can be vulnerable to viruses and malware. In fact, many cyber criminals are now targeting small and medium-sized enterprises as they sometimes lack the infrastructure to deter such threats. As a result, these businesses can be infected with harmful viruses and malware that cost time, money, and potentially reputation.

Managed IT services offer the protection a business needs to prevent such security breaches. In the event of a data breach, an MSP will have the skills, knowledge and backup services to help you recover quickly and with as little damage as possible.

There are many ways to protect your business but having a tech provider that understands the current threats and how to protect your business from those threats are valuable. Contact us today to learn how we can protect your business whether you are in Atlanta, Macon, Savannah, Columbus, McDonough, or anywhere else in the area, our managed IT services and cyber security services have you covered.

Disaster Recovery Plan

There may come a time when your business faces an infrastructure vulnerability due to human error, natural disasters, or a data breach. For example, one of your employees may inadvertently download a virus onto their computer by clicking on a malicious link or open an attachment that contains a virus. In this case, how would your business recover? The answer is most likely with an off-site backup solution, which will provide the peace of mind that your business is protected should the worst happen.

Disaster Recovery Plan will help you to make a swift recovery, with minimal downtime and frustration, so you can move on with your operations.

A Clear Strategy

There is great value in having a clear and concise IT plan for your business. A good MSP will work with your business to monitor key trends and give feedback on how to better align with your overall strategy. As a result, you can work together to improve your company and embrace new and emerging IT innovations. Working alongside an MSP with strategic foresight to drive your company into the future will promote success and prosperity.

Policy Updates

As your business grows, your IT needs will likely change. For instance, a growing company may require the development of more IT policies. These policies may cover data monitoring, security, personal devices, and more. Rather than attempting to compile such policies internally, select an MSP to help with items such as a detailed 5-year plan, as well as all your other IT policy needs!

The Value of Managed IT Services

An MSP will have the IT knowledge, skills, and infrastructure your business needs. Different companies will have different managed IT services needs, so it’s important to carefully consider the various options to ensure your infrastructure is properly protected. There’s a solution out there to match both your needs and your budget. We recommend conducting research to make an informed decision when choosing such managed IT services.

Schedule a free assessment with UniVirtual Solutions to find out how our Managed IT Services can benefit your business.